Services

PERSONAL AND LEADERSHIP ASSESSMENT TO MAXIMIZE EFFECTIVENESS

As a Birkman consultant, counselor, and presenter, Rob provides valuable insights regarding personal and organizational leadership and culture. Some of his perspectives regarding successful leadership are posted on this site. Using the Birkman, in conjunction with years of counseling and leadership experience, Rob assists individuals and organizations to better identify behaviors and attitudes which are limiting success and suggest ways to operationalize underutilized or unclaimed strengths. Rob has also provided on-site assessment and consultation in situations experiencing significant loss, trauma, and/or conflict.

The following topics are just some areas of contribution Rob can make to your organization or conference. Testimonials are provided under ‘Speaking and Workshops’.

KEYNOTE AND WORKSHOP PRESENTATIONS

RE-IGNITING YOU AND YOUR STAFF – MOTIVATING THE GOLD YOU HAVE

Are you wanting to improve sales? Improve productivity? Speed up organizational renewal? Begin by re-igniting the strengths in your present personnel.

There was a time when you didn’t worry about motivating your employees because things were humming along. People were committed and energized.

What happened? When first hired, they were filled with energy and commitment. All you needed was to put them under the tutelage of the right person so they could make their skills work in your setting. In truth, your last hire reminded you of that person staring back at you in the mirror this morning. So how could this miss?

For a time, everything worked brilliantly but brilliance isn’t what you are seeing today. How did the flame lose its intensity?

Were you really that wrong about your latest hire?

And what about those others who used to be your shining stars? How do you get the lustre to return so they rediscover who they are and even exceed what they used to be?

CREATING A CULTURE OF SUCCESS – COMMUNICATING TO WIN

No organization can be successful without leadership that leads well and chooses well. Are people functioning in their areas of strength? Is trust characteristic of your organizational culture? Are the right people being selected to the workplace or chosen to work as project partners? Is the pursuit of immediate gain going to cost more in the long term?

Ultimately it is the culture of an organization, populated with people having the requisite skills that will allow it to flourish or flounder. How do you motivate individuals to be the best they can be while at the same time assist them to maximize their impact with others?

Our behaviors, usually logical to us, sometimes make no sense to others. Often we are oblivious how others perceive some of our actions. As a result, we excuse our failings with dismissive explanations, “That wasn’t my intent” or, “That wasn’t what I said” but the damage has been done. Unwillingness to own our part in these miscommunications fractures the trust that is essential for meaningful relationship.

Blindness to our actions hurts us at the board table, the sales table, and the dinner table. The strategies and solutions we impose fall short of achieving their goal. Motivational strategies embarked on are effective with some, and completely miss the mark with others.

Getting a better sense of ourselves and others serves us well in all areas of life. How might our communication patterns be improved so we can more fully understand our employees and our clients in order to effectively meet their needs and establish long-term loyalty?

STRESS AND CONFLICT – GETTING OUT IN FRONT BEFORE DAMAGE IS DONE

Managing personal and organizational stress is a challenge for even the best organizations. Some would have you believe that all is well with a formulaic approach that cures all. Heart warming in fairy tales and cinematic fiction, the reality is much more complex. That said there are some helpful ways for us to recognize situations before they get away from us.

Understanding our stress behaviors and the stress behaviors of others can help us avoid getting hooked into actions that might hurt us. What needs are going unaddressed that might put a quick end to the problem?

Often by the time leadership becomes aware of a problem, the roots of conflict are well established. Misperception and judgment are common. The result is that despite best intentions, solutions are chosen which don’t address the core of the problem. These immediate strategies may temporarily reduce tensions but in time you will find that what appeared to be buried was never really dead. Inevitably, in the uncovering, dirt will be flying again.

Among the many challenges is the task of moving people from attitudes of judgment to curiosity. How do you help people understand and value one another such that an organization’s culture not only works collaboratively but also thinks collaboratively? Such a shift isn’t a surrender to debilitating ‘group think’ rather will enhance the effectiveness of gifted individuals when understood appropriately.

Gaining an understanding of the roles played in conflictual situations positions us to minimize its impact and curtail its spread.

SCALING THE WALLS THAT HAVE STOPPED US – DESIGNED TO BE CREATIVE

Focus groups and surveys provide organizations with invaluable information. Armed with new insights, well-intentioned efforts are taken to adjust current methods. But what happens if a totally new approach needs to be pursued? How do you encourage looking at things in completely different ways? In the same manner, how do you ensure current successes aren’t hijacked by far-fetched concepts that have no chance of getting off the drawing board? How do you cross the understandable gulf that separates the pragmatist and the idealist?

We see what we are prepared to see and much of what we are prepared to see is determined by what we tell ourselves. Our self-talk constricts our world or expands it. The gift of creativity allows us to see obstacles differently allowing us to move from debilitating, “Why’s? to “Why Not’s?’
Rob presents and has written on a number of other issues such as bullying in the workplace and various parenting topics. To arrange a speaking engagement, call 604 355-4921.